There are two main ways to activate 4G on your Ncell SIM card:
1. Checking and activating through USSD code (if your SIM supports 4G):
- Dial *324# on your phone. This will send a USSD request to Ncell.
- You'll receive a reply message indicating if your SIM is compatible with 4G.
- If the message says your SIM supports 4G, it will likely be activated automatically. You might receive a confirmation SMS.
2. Upgrading your SIM to 4G (if your current SIM doesn't support it):
- Ncell offers free upgrades to 4G SIMs. You can visit any of the following locations:
- Ncell Center
- Ncell Pasal
- Authorized Ncell Outlet
- Bring your current 3G SIM card and a valid ID document (citizenship card).
- Ncell representatives will handle the upgrade process for you.
FAQ's about 4G On Ncell Sim Card - Do I need any documents to upgrade from 3G SIM to 4G SIM?
You only need your current 3G SIM. However, your 3G SIM needs to be working.
- Can I upgrade to 4G SIM by simply dialing a certain code from my number?
If you are using a 3G SIM card, you need a new SIM that supports 4G. So, you need to visit the nearest Ncell Centre, Ncell Pasal, or an authorized Ncell outlet to upgrade your SIM card.
- How can I check whether my SIM card is 4G or not?
You can dial *324# or type Q and send an SMS to 324 to check if you are using a 3G SIM or a 4G SIM.
- What else do I need to use 4G in my 4G SIM?
Once you have the 4G supported SIM, you need a 4G compatible handset and to be within the 4G network coverage area.
- Do all customers get 2GB 4G data while upgrading from 3G SIM to 4G?
Yes, all customers get free 2GB 4G all-time data valid for 7 days after upgrading to 4G.
- Is using data with 4G SIM better?
When you buy data packs with a 4G SIM, you get many new offers with more volume and validity. So, it is better to use data with a 4G SIM for a better data experience.
- Will contact numbers get deleted once I upgrade my 3G SIM to 4G?
Contact numbers will not be directly transferred. Therefore, you have to copy all the contacts into a memory card or phone memory before making the SIM upgrade.
- What is the cost for upgrading 3G SIM to 4G?
You can upgrade your 3G SIM to 4G for free.
Additional points to consider:
- Make sure your phone is also 4G compatible. Check your phone's manual or search online for specifications.
- Ncell might have ongoing promotions for activating 4G services. You can check their website or social media for details.
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